You can always exercise the following rights under the contact details of our data protection officer:

- Information about your stored data and its processing 
- Correction of incorrect personal data
- Deletion of your stored data
- Limitation of data processing, if we may not delete your data due to legal obligations
- Objection to the processing of your data with us
- And data portability, if you have consented to the data processing or have concluded a contract with us.

If you have given us your consent, you can withdraw it at any time with effect for the future.

You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority depends on the state of your domicile, work or alleged violation. A list of the supervisory authorities (for the non-public area) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html. 

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal data with third parties if:

You have given your express consent to the processing required to execute a contract with you;
The processing is required to fulfil a legal obligation;
The processing is necessary to safeguard legitimate interests and there is no reason to believe that you have an overriding legitimate interest to the non-disclosure of your data.

SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Anonymous data collection
You can visit our websites without giving any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that does not allow any conclusion about your person.

Contact form
If you contact us by e-mail or contact form with questions of any kind, you give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further information is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request, we will automatically delete personal data.

Collection, processing and use of personal data
We collect personal data (details about personal or factual circumstances of a particular or identifiable natural person) only in the scope provided by you. The processing and use of your personal data takes place to fulfil and process your order and to process your requests. After completion of the contract, all personal data is stored under consideration of tax and commercial retention periods.

Disclosure of personal data
A transfer of your data to third parties without your express consent does not take place. 

Our websites use so-called cookies. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. They are not harmful and do not contain viruses.

“Session cookies” are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, exclude acceptance of cookies for certain cases or generally, or enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. 

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this data to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided to Google Analytics as part of Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: Browser add-on to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by using this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Use of Google Maps

This website uses the Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google’s data processing, please refer to the Google Privacy Notice. You can also change your personal privacy settings in the privacy centre there.

For detailed instructions on how to manage your own data related to Google products, click here.

Use of Tawk.to chats

The website offers the possibility of using Tawk.to. It is a live chat software. The chat is integrated in the source code. This is possible through a script. By using the chat you automatically use the services of Tawk.to. The data collected includes: Chat history, IP address at the time of the chat and country of origin. This data will not be disclosed to third parties and is for your own protection and internal statistics. The data is not intended to identify you. It is not saved. Deletion takes place after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options for the protection of your privacy can be found in the privacy policy of Tawk.to: https://www.tawk.to/privacy-policy
 
Use of Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Amendments to our privacy policy
We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our privacy policy, such as the introduction of new services. Your new visit will be subject to the new privacy policy.

Information, correction, blocking and deletion of data
You have the right to free information about your stored data as well as the right to correction, deletion or blocking at any time.

Last update: 01/10/2024